Microsoft: AI saved the company over $500 million last year.

On July 10, Jin10 reported that Judson Althoff, Microsoft's Chief Commercial Officer, said in a speech this week that AI tools can improve productivity across various fields, from sales and customer service to software engineering. The source stated that despite this, AI saved Microsoft over $500 million last year just in call centers and increased employee and customer satisfaction. Althoff mentioned that the company has also begun using artificial intelligence to handle interactions with small customers. He said this work has just begun but has already generated tens of millions of dollars in revenue.